Privacy Policy

This Privacy Policy describes how YumiLM ("we", "us") collects, uses, and protects your personal information when you use our website and services (the "Service"). The Service lets you submit YouTube links, uploaded audio or video files, and live recordings to produce transcripts, summaries, translations, subtitles, Insight Guides, and downloadable PDFs. We are committed to handling your information transparently and in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area and the UK.

1. Information We Collect

We collect the following categories of information:

• Account information: your name, email address, and password when you register or sign in.
• Usage information: basic data about how you interact with the Service, such as the pages you visit and features you use.
• Technical information: IP address, browser type, device type, and similar identifiers collected automatically.
• Communication information: details of requests or messages you send to support.

2. Media and Content You Submit

When you use the Service, you may submit YouTube links, uploaded audio or video files, and live recordings, along with any related text or instructions ("User Content"). We process this User Content only to provide the requested features, including transcripts, translations, summaries, subtitles, Insight Guides, and downloadable PDFs. We do not use your User Content to train our own models, and we rely on third-party providers according to their applicable data processing terms. We do not share your User Content with other users.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service and its features;
• Generate transcripts, translations, summaries, subtitles, Insight Guides, and PDFs from your User Content;
• Manage your account, subscription, and billing;
• Communicate with you about your account, updates, and support requests;
• Maintain the security and integrity of the Service;
• Comply with our legal obligations.

4. AI and Transcription Processing Providers

To produce transcripts, translations, summaries, subtitles, and Insight Guides, we rely on third-party providers for AI generation, transcription, and translation. These providers process your User Content and related data only as needed to deliver the requested output, under their own privacy policies and under appropriate data processing arrangements where required. We select providers that offer reasonable safeguards for the handling of your data.

5. Payments Handled by Stripe

Payments for paid plans are processed by Stripe. Stripe collects and processes your payment information, and YumiLM does not store full card numbers or complete payment instrument details. Your payment data is handled by Stripe in accordance with its privacy policy and applicable payment regulations. We receive from Stripe only the information necessary to manage your subscription, such as the last digits of your card and billing status.

6. Cookies, Analytics, and Basic Usage Data

We use cookies and similar technologies to operate the Service, keep you signed in, remember your preferences, and understand how the Service is used. We may use basic analytics to measure traffic and feature usage. You can control cookies through your browser settings; disabling them may affect some features of the Service. We do not use your data to build profiles for third-party advertising.

7. Data Retention and Deletion

We retain your account information and history for as long as your account is active. Your processing history and outputs may be retained on a rolling basis tied to your plan and may be removed automatically after a set period. You can delete individual items from your history at any time, and you can request full deletion of your account and associated content by contacting support@yumilm.com. We will delete your data within a reasonable period, except where we are required to retain it for legal, accounting, or security purposes.

8. International Processing

Your information, including User Content, may be processed by YumiLM and our third-party providers in countries outside your own, including for authentication, payments, hosting, transcription, translation, AI generation, storage, analytics, and email delivery. Where data is transferred outside the European Economic Area or the UK, we rely on appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

9. Your Rights

If you are in the European Economic Area, the UK, or another jurisdiction with similar data protection laws, you have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you;
• Correction: ask us to correct inaccurate or incomplete data;
• Deletion: request that we delete your personal data and account;
• Restriction: ask us to restrict processing in certain circumstances;
• Portability: receive your personal data in a structured, machine-readable format;
• Objection: object to processing based on our legitimate interests;
• Withdrawal of consent: withdraw consent at any time where we rely on it.

To exercise any of these rights, contact us at support@yumilm.com. You also have the right to lodge a complaint with your local data protection authority.

10. Security

We take reasonable technical and organizational measures to protect your information, such as encryption in transit, access controls, and regular review of our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We will notify affected users of any personal data breach where required by law.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@yumilm.com. We will respond to your enquiry within a reasonable timeframe.